30th May 2022
The reason for the recall is that the on/off switch may fall off the Tracker4 transceiver due to a problem with the plastic. NEW
If this occurs it would stop the ability to transmit or search for a discoverable electronic signal in the event of an avalanche.
There have been no reported incidents in which the Tracker4 switch issue has contributed to a fatality, injury, or other damage.
Backcountry Access (BCA), in cooperation with the US Consumer Product Safety Commission (CPSC) and Health Canada have issued the recall.
Tracker4 avalanche transceiver
The problem affects a limited number of transceivers.
Devices that start with the serial number 21H05 or 21H06 may have the fault.
To determine if a unit is affected people should look for the serial number inside the battery door.
If the serial number begins with 21H05 or 21H06, BCA will replace it with a new unit at no extra charge.
To register for a free replacement unit, complete the Tracker4 Recall Replacement Form.
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